Staff of McHales Catering
Chuck began his career with the family business when he was 13 years old as a bagger and clean-up person. He continued to work in many different areas and departments throughout high school and college. Chuck assumed management responsibilities after his father’s passing. Over the years, Chuck changed the focus of the family business from a retail food market to off premise catering and ultimately to on and off premise catering/banquet hall management.
Jenny McHale Schneider has been a lifetime employee of McHale's Events and Catering. Jenny worked part-time in the family business throughout high school and college in many different positions. In 1999, the year The Marquise opened, Jenny began working in the office as a Sales Rep/Event Planner and eventually became the Sales Manager. Jenny has now assumed the role of Vice President. Jenny received a Bachelor of Business Administration in 1993 and a Master of Social Work in 1996 both from the University of Kentucky.
General Manager/Corporate Event Planner
With over 17 years of experience in the catering industry, Jeff joined the the team in February 2013 by taking the reigns as General Manager of McHale's. He has experienced all aspects of the hospitality industry; working his way up from a dishwasher, to chef, to sales manager and finally to general manager. Jeff brings with him experience in operations, sales and fiscal responsibilities. He is a team player in the truest sense of the word as he was a pitcher for our very own Cincinnati Reds for two years.
Phone: 859.442.7776 x8212
Chef Chris, a native of Cincinnati, cut his culinary teeth at age 16, learning to cook steaks to temperature at a local restaurant. He then went on to graduate from the prestigious Culinary Institute of America in New York, worked under talented chefs from New York to California, and spent time in Aspen and The Big Island of Hawaii. Chris has a great working knowledge of many types of cuisine and varied cooking techniques. Among his many accomplishments is cooking along side Emeril Lagasse in Seymour Indiana for his Food Network program “Kick your School Lunch up a Notch.” Chris lived in Hawaii for 2 years, allowing him to get in touch with exotic ingredients that found their way to the back door on a daily basis, including fresh fruits and vegetables and, of course, the finest seafood, which he caught and cooked. For the last 10 years, Chris has been honing his skills on the road and delivering restaurant quality food at varied locations, including catering in some of the finest homes for future presidents, and many off site events of various sizes. In 2012 and 2013 Chris was voted Best Chef of Northern Kentucky by NKY Magazine beating out not only catering chefs, but all chefs of northern Kentucky!
Millie has worked in the hospitality industry for over ten years in all aspects of customer service. Before coming to McHale's in 2008, she worked for the Marriott Corporation's hotel division where she learned very strong customer service standards. Her experience as a Banquet Manager shined at McHale's which led to her overseeing The Grand as Hall Manager. Millie quickly fell in love with The Grand but when presented the opportunity to help out in the office she accepted the challenge. She has moved forward into not only training all incoming banquet staff, but also diligently staffing each of our events and the results are evident in our glowing customer comments. Millie still serves on many events as Banquet Manager and loves taking the burden off of the shoulders of the host as they enjoy the luxury of their special day. Millie is a graduate of the University of Kentucky and uses her computer background to assist her husband in their Time Recording business.
Phone: 859.442.7776 x8211
Gary took over management for all of the McHale's properties in August 2010. He brings over 20 years of experience in property management, as well as purchasing and rehabbing 17 properties over the last 15 years. He owned and operated a roofing and remodeling company for 12 years. In addition to his position at McHale's, Gary manages a commercial five-story building in downtown Cincinnati. Gary's expertise and knowledge of remodeling and construction has been more than instrumental in the building of the new commercial kitchen and offices located at The Gardens of Park Hills.
Sales Manager/Event Planner
Megan joined McHale's as an Event Planner in 2008 and took on the role of Sales Manager in January 2013. She graduated from the University of Kentucky where she studied Marketing and Management. Megan is an expert coordinator of details and has an amazing rapport with people which allows her clients to relax and enjoy the process of planning their event.
Kaitlyn is another lifetime employee of McHale's, having started with the grand opening of the Marquise Banquet and Conference Center. She worked her way up from coat check and dishwasher, to banquet serving, and later during college, Kaitlyn started full-time event set-up and Banquet Manager. In the summer of 2009 she became Co-Hall Manager at The Florentine. In October 2010 she took on the role of Hall Manager at The Grand. In March 2011, having experienced every aspect of the background of an event, Kaitlyn made the natural transition into Event Planner. She graduated from SHI School of Medical Massage in April 2011 and passed her State Boards in June 2011. A dedicated employee of McHale's, Kaitlyn loves working with the clients and making each and every event a success!
Brent served as Hall Manager of The Grand from 2008-09 and in 2012 she returned to take the reigns as Hall Manager of both The Pinnacle and The Grand Ballroom! Having filled many roles in her experience in the hospitality field from hall manager to banquet manager to server and set-up staff; Brent has a wealth of behind the scenes knowledge that transitioned smoothly into her joining the sales team as an Event Planner in July, 2013. Her goal is to make sure that every client and their family, friends and co-workers receive top notch service for a memorable and successful event. Previously she worked professionally with animals for 10 years and continues to fit them into her busy schedule and life.
Brittany joined McHale’s as an Event Planner in February 2014. Born and raised in Dayton, Ohio, she studied Theater at College of Charleston, South Carolina where she acted and stage managed professionally. Brittany received her B.A. in Theater Studies at Wright State University and has over a decade of experience coordinating theatrical productions. Prior to McHale's, Brittany worked at Cincinnati Museum Center as Coordinator of Special Programs & Exhibits coordinating both public and revenue generating programs from development to execution.
Brittany joined McHale's in July of 2009 as a Catering Chef and in March 2014 was promoted to Sous Chef. She attended Westmoreland County Community College and apprenticed at Red Star Brewery and Grill during her college years. Prior to joining McHale's, Brittany spent three years as Chef at the banquet hall which is now The Florentine Event Center.
Mark started his culinary journey as a bus boy at age 15. From there he worked his way up from dishwasher to grill cook. Working along side of Chef Chris at many local restaurants, he was able to help his parents pay for art school. After 16 years in the food industry, he turned his spatula in for a computer mouse working at several agencies and a newspaper before starting his own freelance graphic design company. This allowed him to be a stay at home dad for his two boys, Adam and Jacob. Now that his boys are grown, he has come full circle back to the kitchen. Mark started at McHales as a part-time employee in the fall of 2011 and a year later came onboard full-time. In March 2014 Mark accepted the position of Production Coordinator.
Phone: 859.442.7776 x8206
Kelly is the new Pastry Chef at McHale's dedicated to growing the bakery side of our culinary department. Although she has always been interested in various types of cuisine, while living in Europe the fine art of pastry and its presentation captivated her attention. Upon returning to the United States Kelly worked for a local family bakery. She enrolled in the Pastry Arts Program at Midwest Culinary Institute and graduated in 2013. She also holds a Bachelor of Science degree in business from Indiana University.
Phone: 859-442-7776 x 8200
Annie joined the McHale's team in May 2009. Although her background is in art, she has extensive experience in office management as well as accounts payables and receivables, database management, and computer technology. She spent seven years in the fundraising department of a private university after 16 years as a typesetter and graphic designer while raising her children.
Hall Manager - Drees Pavilion
Phone: 859.442.7776 x8213
Phyllis has been catering to brides for over 30 years! As an original employee of the Town and Country Banquet Center, she was excited to join the McHale's team in May 2002 when it became the Gardens of Park Hills. Phyllis has worn many hats throughout her career, filling many roles from Banquet Manager to Personnel Manager to Hall Manager. Her current role as Hall Manager has proven to be a great asset to McHale's, facilitating the smooth operation of a flawless event.
Hall Manager - The Gardens of Park Hills
Phone: 859.442.7776 x8202
Tiffany joined McHale's in April of 2008 as server and set-up staff. She has also run events as Banquet Manager and Assistant Banquet Manager; has previously been co-Hall Manager of The Grand and recently team leader of the set-up staff. Tiffany accepted the position of Hall Manager of The Gardens of Park Hills in July 2013. Her attention to detail and customer service combine to make a great fit in this role.
Hall Manager - The Florentine
Phone: 859.442.7776 x8208
Lisa has been with McHale's since 1991, before any banquet halls or event centers, working side by side with Chuck in the grocery store and doing off-premise party catering. She has over 25 years experience in the Food Service industry. She is a graduate of NKU with a Bachelor's Degree in Marketing and an Associate's Degree in Business Administration. Lisa attended CATERSOURCE 2007 in Las Vegas, Nevada and holds a Food Service Manager Certification from the Northern Kentucky District Health Department. In addition to Hall Manager, Lisa is a Banquet Manager, will often times roll up her sleeves to help out in the kitchen, and is the creative genius behind all the room décor and holiday decorations at every McHale's facility.
Hall Manager - The Grand and The Pinnacle
Phone: 859.442.7776 x8205
Bobby has been with McHale's since June 2008 in numerous positions from set-up staff to banquet server to bartender and currently holds the position of Hall Manager for The Grand and The Pinnacle. He came to McHale's experienced in running events at a venue that served on dinner plates once used in the Reagan White House. Whether formal or casual, Bobby will take on the task of handling your entire event from the room set-up to banquet managing.
Asst. Hall Manager - The Grand and The Pinnacle
Phone: 859.442.7776 x8210
Jordan has a diverse work experience that consists of sales, restaurant management, and maintenance. He really values how his past work history has helped him excel in his current position at McHale's. Jordan is also Bilingual in English and Spanish.
Asst. Hall Manager - The Marquise
Phone: 859.442.7776 x8207
Jordan was born and raised in greater Cincinnati. She studied Culinary Arts and Hospitality Management at Cincinnati State Community College. Before joining McHale's, Jordan worked at Horseshoe Casino Cincinnati as a Beverage Ambassador for over a year. At Horseshoe, she improved her customer service skills providing excellent guest service. Jordan enjoys the fast pace environment and the wide variety of jobs in her new role at McHale's.